Air Canada lost my suitcase and never found it ever again. Though I had $4,000 worth of things in it, they offered me $1,100 even though legally the maximum they can pay is about $1,600. Only after taking them to Small claims Court did we settle for the additional $500. I missed a connection to Europe changing in Montreal. The problem is that Air Canada don't have very many flights to Europe from Montreal. I visited the airport hotel. I really liked it. Must be great to spend the night there. However Air Canada long haul Business seem to have a good reputation. In economy they at least still offer 32" legroom; at least on the old 767s. .