I’ve tried to use my passport in eGate when I entered Taiwan late last year and when I left Taiwan today. As you can see upthread I had @ 5 experts try to use my passport in eGate multiple times and it never worked. They each tried multiple times and it never worked. When I left today, I tried the trick about lining up the passport with the upper left red light. Didn’t work. Then two eGate personnel tried multiple times. Never worked. So my passport is zero for around 25 or so. They were aware of the issue, apologized profusely and suggested the problem might be created by the crease or wrinkles in the bottom of the passport. But it didn’t seem there was any real confidence that they knew how to correct the issue.

My passport is nine years old. Does anyone of you have a passport that old that has worked? Sigh.