Originally Posted by
PaclantFlyer
That definitely did the trick! I'm surprised the interviewer didn't have more specific guidance about aligning the passport other than it needs to be more in the middle (I even did the interview in Chinese!).
I compared my US passport with a Taiwanese Passport and found that the machine-readable section is definitely centered differently.
Maybe the newer US passports have a properly centered machine-readable section?
Originally Posted by
Majuki
It's good to know there is some flexibility in the appointment scheduling. I arrived the first thing in the morning, which was during my scheduled appointment window, and there was nobody there. I believe ARC/APRC holders or ROC passport holders can enroll on the spot without an appointment, so I never really understood the need for an appointment for people for this program other than the enrollment takes a little longer.
I'm glad to know that worked! I'm a bit surprised that the readers have an issue with alignment since one would assume they'd be able to find the machine readable part as long as it's somewhere on the reader.
I’ve tried to use my passport in eGate when I entered Taiwan late last year and when I left Taiwan today. As you can see upthread I had @ 5 experts try to use my passport in eGate multiple times and it never worked. They each tried multiple times and it never worked. When I left today, I tried the trick about lining up the passport with the upper left red light. Didn’t work. Then two eGate personnel tried multiple times. Never worked. So my passport is zero for around 25 or so. They were aware of the issue, apologized profusely and suggested the problem might be created by the crease or wrinkles in the bottom of the passport. But it didn’t seem there was any real confidence that they knew how to correct the issue.
My passport is nine years old. Does anyone of you have a passport that old that has worked? Sigh.