Originally Posted by XUEC

I emailed Mr. Cooper last night and got a very nice and polite response (but didn't say much in the way of substance). Hope it doesn't lead to any kind of (bad) retaliation when I actually check in.

They said they'll calling Yoshitake for me (apparently they reopen on the 15th). At the point I'm resigned to not going.

Thanks for the backup suggestions! Will look into those.