Originally Posted by
mlin32
I successfully signed up for the eGate yesterday arriving into T1 with CX. Due to the weather disruptions on my flight schedule, I ended up trying to enroll on a day before my scheduled appt. No problems, they found me in the system and had me signed up. Didn't even ask to see my NEXUS card.
US passport worked the first time I inserted into the eGate reader.. Didn't find it hard to read at all.
It's good to know there is some flexibility in the appointment scheduling. I arrived the first thing in the morning, which was during my scheduled appointment window, and there was nobody there. I believe ARC/APRC holders or ROC passport holders can enroll on the spot without an appointment, so I never really understood the need for an appointment for people for this program other than the enrollment takes a little longer.
Originally Posted by
PaclantFlyer
That definitely did the trick! I'm surprised the interviewer didn't have more specific guidance about aligning the passport other than it needs to be more in the middle (I even did the interview in Chinese!).
I compared my US passport with a Taiwanese Passport and found that the machine-readable section is definitely centered differently.
Maybe the newer US passports have a properly centered machine-readable section?
I'm glad to know that worked! I'm a bit surprised that the readers have an issue with alignment since one would assume they'd be able to find the machine readable part as long as it's somewhere on the reader.