This just in.....LY considering a revamp to the 787 hard product
Apparently the negative feedback from premium frequent fliers has been so negative that LY has set revamp meetings with Recaro and Boeing regarding a revamp for the 787 cabin, specifically the business class seats and the coach layout. The 2 birds in service won't be touched for now and neither will the 2 scheduled for delivery shortly as they don't want to delay them. But there is a better than decent chance that the business seat and cabin on the balance of the 12 aircraft will be different than what we see right now.
Glad they are - apparently - doing something about this....but leave it to LY to screw up a brand new product.