Originally Posted by
joshua362
I found it clear as mud! Did you conclude SW AT or BS tickets bought with UR points are or aren't refundable to a credit card or for use as ticketless funds?
Thanks
According to the agent I spoke with, the ticket is refundable to Chase. When Chase books a ticket with SW, Chase deducts points from your UR bank and pays for the ticket with a credit card. Once you initiate the refund on SW to the credit card used by Chase, Chase will redeposit the points to your UR bank.