FlyerTalk Forums - View Single Post - Taiwan E-Gate / Global Entry
Thread: Taiwan E-Gate / Global Entry
View Single Post
Old Jan 6, 2018 | 1:53 pm
  #66  
Majuki
30 Nights
40 Countries Visited
2M
15 Years on Site
 
Join Date: Jul 2009
Location: SJC
Programs: AA, AS, Marriott
Posts: 6,961
Originally Posted by PaclantFlyer
Anyone finding the e-Gate machines very finicky for US Passports?
So far I'm 0 for 2 for successful scans and the immigration staff are 1 for 2.

The staff do note that the US Passports are aligned differently from the Taiwanese ones, but I've yet to get a successful scan, getting errors like "UV check failed" or something to that extent.
There is a red light that's offset from the edge of the reader on the left side. Align the edge of your passport with that light. Do not place it flush against the edge of the reader. This was a best practice that the person helping me enroll told me. I'm 4/4 following this advice.
Last edited by Majuki; Jan 6, 2018 at 2:11 pm
Majuki is offline  
Reply