Originally Posted by
MaldivesFreak
No experience of this personally but all you have to do is;
* tell the resort to call HH USA before you arrive
* have a screenshot of your account page ready (showing the status and date)
* be prepared to get them on the phone while you're at reception
* Since you're Diamond you can get the Diamond Desk to call or email them prior to your arrival to confirm your tier.
Cheers MF, I sent on reply my HH account number to the Asst Manager and they have now confirmed they see my Diamond status.
I did note that in their Diamond status benefits on the email no mention of afternoon tea but I know this is included. They offered me 30% off all upgrade room prices FYI, im not sure how this offer compares to other individual room offers received on here.