Originally Posted by
transportprof
A new low in F food service for me. UA 396, HNL-SFO was listed as offering a "Snack". A couple of years ago, this meant a hot sandwich and some cut fruit, and a chocolate. This year, there was nothing - no tray, no basket, not even a drink service, although there was a PDB. The flight had the seat-belt sign off for about half the trip. When I did ring the call button, the FA delivered a glass of water. That was it!
Was this a red-eye? Regardless, I hope you complained about the lack of a meal and lack of beverage service.