Originally Posted by
arabiamark
I'm also wondering if there's a good time to call so that I can get connected to Fiji. I just called around 7 am US East Coast time and I got Trinidad.
If you just read posts upthread (oh, say , just one or two months worth), you will notice that this question has been asked multiple times and answered.
EY award seats using AA is one of the last remaining "bargain" and hence people are putting up with this "odd" situation.
(No unethical fuel surcharge, nor ridiculous airport fees just to make connection)