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Old Dec 28, 2017, 6:09 am
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HKGtoLHR
 
Join Date: Jan 2017
Programs: OW Emerald (AY Platinum), *A Gold (UA Premier Platinum), VS Silver, Radisson Gold, Marriott Gold
Posts: 12
Redeeming Amigo Points in English
I'm really struggling to redeem my points because staff from Avianca Brazil's Amigo call centre are telling me that nobody speaks English.

Has anyone had any luck connecting to an English speaking agent? I'm trying to redeem the points on NZ/TG flights so there is no way to book the itinerary online.

Any help would be much appreciated.
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