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Thread: Recent trip shows OPEN status Delta refusing to give me mileage
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Old Dec 27, 2017, 7:46 am
  #4  
suvayanr
 
Join Date: Dec 2012
Location: JFK/LGA
Programs: DL DM, HH Gold, SPG Platinum 100, National Executive Elite
Posts: 1,687
Originally Posted by SSF556
Yes ticket # was provided to them via the missing mileage form on the website...her is the response from Delta.

"Our records indicate ticket # 006---------- reflects an OPEN status. To clarify, the SkyMiles Membership Guide and Program Rules states
that an individual is not entitled to mileage credit unless the flights are actually flown by the SkyMiles member."
provide them the flight you were actually on, they should be able to check whether or not there is a record of you being boarded.
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