Originally Posted by
behyx
Just cancelled my redemption booking 2 weeks ago and the miles + taxes are still not refunded to my account yet? Is it normal?
I reside in Singapore, and the booking was for JFK-SIN. SQ said because the ticket was not issued in Singapore, it takes time for the refund.
What's your experiences like?
Haven’t had the need to get a refund on SQ but EVA Air took me 4 weeks to get a refund, I was warned could take anything up to 3 months though.