Delayed seat selection with RJth RJ
Bought a business LHR-AMM-BKK r/t last week, in the frenzy 54 year anniversary sale. During the process I was told seat selection would follow later. It didn't.
Tried to return to RJ webpage, linked to outsourced service for seat selection, optiontown.com and entered name, record locator and email address. Was thanked for the entry, "we'll return to you in a few days". They didn't.
So, today I call the sales rep in my country, they help me with an inquiry to HQ. Their answer was that as these flights are in October 2018, the earliest I can try (!) to return for seat selection is early May.
Is this the norm with RJ? Not the routine with other OW carriers. Previous flights with RJ have mostly been booked some 6-8 weeks in advance, so not comparable.