Delayed seat selection with RJth RJ
#1
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Join Date: Nov 2008
Programs: AA EXP/LTP, BA GGL/CCR/GfL, HH D/LTD, SPG/MR Plat/LTP
Posts: 10,074
Delayed seat selection with RJth RJ
Bought a business LHR-AMM-BKK r/t last week, in the frenzy 54 year anniversary sale. During the process I was told seat selection would follow later. It didn't.
Tried to return to RJ webpage, linked to outsourced service for seat selection, optiontown.com and entered name, record locator and email address. Was thanked for the entry, "we'll return to you in a few days". They didn't.
So, today I call the sales rep in my country, they help me with an inquiry to HQ. Their answer was that as these flights are in October 2018, the earliest I can try (!) to return for seat selection is early May.
Is this the norm with RJ? Not the routine with other OW carriers. Previous flights with RJ have mostly been booked some 6-8 weeks in advance, so not comparable.
Tried to return to RJ webpage, linked to outsourced service for seat selection, optiontown.com and entered name, record locator and email address. Was thanked for the entry, "we'll return to you in a few days". They didn't.
So, today I call the sales rep in my country, they help me with an inquiry to HQ. Their answer was that as these flights are in October 2018, the earliest I can try (!) to return for seat selection is early May.
Is this the norm with RJ? Not the routine with other OW carriers. Previous flights with RJ have mostly been booked some 6-8 weeks in advance, so not comparable.
#5
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Join Date: Nov 2008
Programs: AA EXP/LTP, BA GGL/CCR/GfL, HH D/LTD, SPG/MR Plat/LTP
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Update:
Trying QR INTL, UK, US, SE webpages, reservation is accessed, alas no link for seat selection
Trying AY, I first try their UK webpage, where I access my booking, but no link for seat selection. On the SE webpage there is a the link for selecting seats, it also states that the price for seat selection is 0 - I'm OWE . However, I'm met by message :
'We are sorry, but we can not sell any seats for this flight presently. You will be assigned a seat at check-in'
What's the problem with RJ MMB?
Trying QR INTL, UK, US, SE webpages, reservation is accessed, alas no link for seat selection
Trying AY, I first try their UK webpage, where I access my booking, but no link for seat selection. On the SE webpage there is a the link for selecting seats, it also states that the price for seat selection is 0 - I'm OWE . However, I'm met by message :
'We are sorry, but we can not sell any seats for this flight presently. You will be assigned a seat at check-in'
What's the problem with RJ MMB?
#6
Join Date: May 2003
Location: TLL
Programs: OZ Diamond, BA Gold, Bonvoy Ambassador, HH Gold
Posts: 4,405
Update:
Trying QR INTL, UK, US, SE webpages, reservation is accessed, alas no link for seat selection
Trying AY, I first try their UK webpage, where I access my booking, but no link for seat selection. On the SE webpage there is a the link for selecting seats, it also states that the price for seat selection is 0 - I'm OWE . However, I'm met by message :
'We are sorry, but we can not sell any seats for this flight presently. You will be assigned a seat at check-in'
What's the problem with RJ MMB?
Trying QR INTL, UK, US, SE webpages, reservation is accessed, alas no link for seat selection
Trying AY, I first try their UK webpage, where I access my booking, but no link for seat selection. On the SE webpage there is a the link for selecting seats, it also states that the price for seat selection is 0 - I'm OWE . However, I'm met by message :
'We are sorry, but we can not sell any seats for this flight presently. You will be assigned a seat at check-in'
What's the problem with RJ MMB?
#7
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Join Date: Jul 2009
Location: UK
Programs: Mucci, BA
Posts: 10,103
#8
Join Date: May 2003
Location: TLL
Programs: OZ Diamond, BA Gold, Bonvoy Ambassador, HH Gold
Posts: 4,405
This actually seemed to work and the seat assignments stuck this time - if I look up the reservation in Amadeus I can see the seats.
Last edited by dcmike; Dec 26, 2017 at 10:50 am
#9
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The seat map is not available for this flight. (8703(E))
Maybe I should say as some famous professor said, when concluding a scientific meeting: 'We're still confused, but on a higher level'
#10
Join Date: Oct 2012
Location: LCA/KUL/RGN
Programs: RJ Gold, AZ E+, Air Asia Platinum
Posts: 2,184
The seat selection indeed opens around 6 months prior to the departure date. If you are in Y, you will find that half of the cabin is blocked and only opens up during OLCI.... and if you are in J, I can tell you that none of the seats are significantly superior/ inferior to the others.
I never had a problem selection the seat I want at OLCI... so just relax!
I never had a problem selection the seat I want at OLCI... so just relax!
#11
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Having read many comments on the small "bucket" foot space on all but bulkhead seats, I'll be eager to secure one of those for all four flights.
I most certainly approve of your final advice in the above post, in fact securing the best seat will help me relax
But waiting for OLCI - I don't dare that
I most certainly approve of your final advice in the above post, in fact securing the best seat will help me relax
But waiting for OLCI - I don't dare that