FlyerTalk Forums - View Single Post - Alaska Delayed/Canceled Compensation

Dec 18, 2017, 2:45 pm

#16

mhdena

Join Date: May 2015

Location: LAX, BUR

Programs: AS,AA,JB, HH Gold, Starriott Titanium Elite, Hyatt Explorist, Global Entry

Posts: 1,933

Dec 18,2017
Flight 272 LAX to SJO
Scheduled 8:20am
Delayed to 10am for missing crew, delayed again. Boarded at 11am
De-boarded the plane at 12:20 as they can't locate crew. Given $12 voucher at this point.

Plane now scheduled to board at 1:30pm. So 5 hours and counting at this point.
On board at 2pm.
In the air at 2:15pm

Received an apology email at 10:45 am saying a discount credit for the next flight would be coming. Over 3 1/2 hours ago. The credit should be doubled.
Taking off at our original landing time.
Arrived SJO at 9:45pm.
To be continued

Last edited by mhdena; Dec 19, 2017 at 10:17 am

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