Originally Posted by
tkelvin69
She also said "AA RTW desk is the OW desk for all RTW tickets and we can do all changes you need in the future regardless of the carrier".
If true, that would be great. Aside from CX and sometimes BA/QF, the other OW airlines are clueless about these products. Perhaps AA should have a dedicated deck for 12 hours of the day and CX the other 12 hours of the day.