FlyerTalk Forums - View Single Post - Orbitz advertised free breakfast, hotel says no - advice?
Old Dec 11, 2017 | 1:17 pm
  #7  
klanfa
All eyes on you!
10 Years on Site
 
Join Date: Jan 2016
Posts: 654
Originally Posted by nomiiiii
Getting a refund later from Orbitz would be next to impossible - they will most likely give you some $25 coupon to use at a future booking.

If breakfast is important to you, sort it out before cancellation period is over.
Wouldn't chargeback be an option if Orbitz won't give in? It was advertised and I have a document (confirmation email) stating so.
[MENTION=11518]erik123[/MENTION] I called them in, they said they encountered issues with OTAs advertising breakfast when there was none, and the agent told me there was no free breakfast included for my booking.
klanfa is offline