Originally Posted by
BobBHX
I’m not going to file a claim - I have better things to do with my time.
LH’s attitude does really annoy me. I am a corporate lawyer. If I buy-in a service for a client and something goes wrong, I get sued. With LH they don’t accept responsibility and we can’t sue the supplier as we don’t have a contract with them.
At at least I now know what the status stars are there for. My 2 stars means LH treat me with twice as much contempt as a 1 star SEN.
Better stick to M&A

If you buy-in a service for a client (and sell it as your own) and something goes wrong, you are only responsible if it is somebody's fault. If you buy in a service for al client and act as an agent only (what I normally do) you are only responsible for choosing a reliable service and not for mistakes they make.