After a weather delay into DEN caused a misconnect, I changed BZN-DEN-LGA-ORD-SNA + SNA-EWR-CLE-DEN-BZN to simply BZN-DEN-SNA + SNA-DEN-BZN. The agent on the phone seemed to know what I was talking about and confirmed that the ticket was marked "INVOL". However, when I check online, the receipt states:
<<NONREF/0VALUAFTDPT/CHGFEE>>
When I click "View Current Reservation", it states:
<<! Your itinerary cannot be retrieved, since it does not contain any active flight segments. If you require assistance, please contact
United Reservations.
This reservation has been cancelled.>>
Miles for the 4 as-flown segments posted today. (3 days after last segment.) I plan to write after 5 days, as suggested by the FAQ, but the fact that I am unable to find "INVOL" anywhere worries me. I did not request a refund.
Next steps? Is it an absolute requirement to see "INVOL" on the receipt fare rules?