Originally Posted by Bear4Asian

I had my interview on arrival yesterday (Dec 9). I gave them my passport and Nexus card and they took me to a small interview room where they talked me through 5 or so questions. E.g. Have you denied entry to any country..., etc. it took just a few minutes. Then they printed off the form (I believe with the questions on it) and asked me to sign it. They had me fill in the electronic arrival form in the office and did a facial scan with a camera and we were done.

The problem came after. They took me to the eGate machine where they showed me how to place the passport in the machine. They emphasized that one must only put in one passport page otherwise it wouldn’t scan. It failed to scan. They tried multiple machines. One page only and open with multiple pages. Failed every time. After @ half hour I had the original intervewer and 4-5 others including system programmers helping and never made it work. They were very nice, but couldn’t figure out a solution.

They told old me there were other America passports that didn’t work. So... a mixed bag. Hopefully they’ll figure out a solution soon.

By they way way I asked how many GE folks had applied and they said around 10.