On my second OTP rate stay, the Anaheim Marriott told me they did not have the certificates, and instead said they would mail them to me. I tried forcing the issue, all the way to the manager, and he said he would fedex them on Monday. I told him regular mail would be fine.

It took nearly two weeks for one of my two certificates to arrive. I had to call again and ask for the second to me mailed to me. From now on, I'm not accepting it to be mailed later.

Friday night I stayed at the West Shore Marriott in Tampa. They didn't want to give it to me at check in, but I insisted. BTW, they forgot to give me my plat arrival "gift" selection when I checked in. I noticed it the following morning. I asked for a manager and, sure enough, in a few minutes she gave me $100 cash!

Next I'm going to try to redeem a different certificate at the Chicago Marriott Ohare while on a 3 day OTP rate.

Billy