FlyerTalk Forums - View Single Post - Please post your Royal Ambassador experiences 2017
Old Dec 3, 2017, 8:39 pm
  #229  
IAN-UK
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Join Date: Aug 2000
Location: London
Programs: Hilton, IHG - BA, GA, LH, QR, SV, TK
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Originally Posted by Raynyan
InterContinental Osaka


Cocktail time meal became so shabby! Only served each one hot and cold small bite sized canapés plates, no second dish. Buffet table offer were cheeses, vegetable sticks, and small sweets only, that’s all! Terribly disappointed.

I think this is the new "brand standard" agreed to and (so far lightly) enforced by IHG. Canapés and cheese, with some exciting thrills like celery and carrot sticks. There are variations, some stick closely to the book (e.g. Berlin) some do it creatively (Kuala Lumpur) while others ignore it and continue to provide what their customers are used to (Frankfurt).

Together with the boring Agraria shampoos, all part of the consistency many wished for. Sadly, but inevitably, consistency generally settles around lower levels rather than high ones.
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