InterContinental Osaka
What is your IHG Rewards Club status?
Spire Royal Ambassador
Were you happy with the hotel/stay?
Almost yes, except WiFi and Club Lounge Cocktail Time...
Which room did you book and which upgrade did you receive?
Booked InterContinental Room, Received Club InterContinental View Room.
How are the rooms?
49SQM. 45inch LCD TV, Bose surround audio system, specious bathroom and walk-in closet, great mini-bar.
Video of Club InterContinental View Room:
How is the exec. lounge?
It was the best F&B services in Japanese InterContinental. But now is downhill.
Cocktail time meal became so shabby! Only served each one hot and cold small bite sized canapés plates, no second dish. Buffet table offer were cheeses, vegetable sticks, and small sweets only, that’s all! Terribly disappointed. IMHO, Crowne Plaza Osaka offer is much better.
Both Hot and Cold canapés plates. That’s all!
How was the mini-bar?
Still keep great mini-bar selections (Demi-bottle of Louis-Roederer Champagne, Demi-bottle of Calera Chardonnay Central Coast, The Macallan 12y, good selection of soft drinks, and the 3rd label of Chateau Haut Brion (Red & White).
What was your welcome gift?
Full bottle of Louis Roederer Champagne (Coz I'm bi-weekly regular guest), TWG Hotel original blend Tea Box, and honey pickles of Japanese Plum.
Did you receive fruit in the room?
I chose a snack instead of fruits.
What was good and what was bad?
Good
+++++++++ Guest Recognitions
+++++++++ Bar Adee
+++++ Location
+++++ Nice fitness, pool and Japanese Bathhouse
Bad
————— Cocktail Time meal in Club Lounge.
————— Unstable WiFi response. Terrible. Not acceptable. Need to fix immediately.
Value for $ or Rewards Club Points? Would you return?
Here is my “Home” in Osaka. But I think current public offered nightly rate is not justified in this situation.