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Thread: Reward flight in Y and no loungeaccess.
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Old Dec 1, 2017, 11:08 pm
  #3  
endet
 
Join Date: Sep 2011
Location: Zurich area
Posts: 302
Originally Posted by Flying Bosun
Greetings from Asia. I just secured an A-380 flight out of BKK in Y for X2 miles,early next year. On manage my trip tab i secured an upper aft seat as gold privilige,all good.
Then i happend to press the tab "purchase lounge access" and it shows NO free access!
My best guess is just an IT glitch and the system dont recognize memberlevels on reward flights.Hopefully bordingcard and a pysically goldcard will be good to enter the escalator up to the ordinary lounge even after the new year.

Cheers from the Flying Bosun
There is no IT glitch here.
You could purchase access to Al Mourjan as a QR Y customer. This what this button is for.
Access to the Business Class lounge (the ordinary lounge as you call it ) is free and your boarding pass will be enough.
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