Reward flight in Y and no loungeaccess.
#1
Original Poster
Join Date: Aug 2017
Location: CPH-BKK-USM
Programs: QR Plat ( Y-Commuter)
Posts: 64
Reward flight in Y and no loungeaccess.
Greetings from Asia. I just secured an A-380 flight out of BKK in Y for X2 miles,early next year. On manage my trip tab i secured an upper aft seat as gold privilige,all good.
Then i happend to press the tab "purchase lounge access" and it shows NO free access!
My best guess is just an IT glitch and the system dont recognize memberlevels on reward flights.Hopefully bordingcard and a pysically goldcard will be good to enter the escalator up to the ordinary lounge even after the new year.
Cheers from the Flying Bosun
Then i happend to press the tab "purchase lounge access" and it shows NO free access!
My best guess is just an IT glitch and the system dont recognize memberlevels on reward flights.Hopefully bordingcard and a pysically goldcard will be good to enter the escalator up to the ordinary lounge even after the new year.
Cheers from the Flying Bosun
#2
FlyerTalk Evangelist
Join Date: Apr 2001
Location: MEL CHC
Posts: 20,921
Greetings from Asia. I just secured an A-380 flight out of BKK in Y for X2 miles,early next year. On manage my trip tab i secured an upper aft seat as gold privilege,all good.
Then I happened to press the tab "purchase lounge access" and it shows NO free access!
My best guess is just an IT glitch and the system don't recognize member levels on reward flights.
Hopefully boarding card and a physically goldcard will be good to enter the escalator up to the ordinary lounge even after the New Year.
Then I happened to press the tab "purchase lounge access" and it shows NO free access!
My best guess is just an IT glitch and the system don't recognize member levels on reward flights.
Hopefully boarding card and a physically goldcard will be good to enter the escalator up to the ordinary lounge even after the New Year.
https://www.oneworld.com/ffp/my-onew...club-gold#tier
#3
Join Date: Sep 2011
Location: Zurich area
Posts: 302
Greetings from Asia. I just secured an A-380 flight out of BKK in Y for X2 miles,early next year. On manage my trip tab i secured an upper aft seat as gold privilige,all good.
Then i happend to press the tab "purchase lounge access" and it shows NO free access!
My best guess is just an IT glitch and the system dont recognize memberlevels on reward flights.Hopefully bordingcard and a pysically goldcard will be good to enter the escalator up to the ordinary lounge even after the new year.
Cheers from the Flying Bosun
Then i happend to press the tab "purchase lounge access" and it shows NO free access!
My best guess is just an IT glitch and the system dont recognize memberlevels on reward flights.Hopefully bordingcard and a pysically goldcard will be good to enter the escalator up to the ordinary lounge even after the new year.
Cheers from the Flying Bosun
You could purchase access to Al Mourjan as a QR Y customer. This what this button is for.
Access to the Business Class lounge (the ordinary lounge as you call it ) is free and your boarding pass will be enough.
#4
Original Poster
Join Date: Aug 2017
Location: CPH-BKK-USM
Programs: QR Plat ( Y-Commuter)
Posts: 64
Cheers
#5
Join Date: Sep 2011
Location: Zurich area
Posts: 302
I can not post picture since to young here( 5 posts and then ok). The cost to enter Business class is 2290 THB,,First class is 2745THB and then finaly Al Mourjan is prized at 4120 THB. I think there should be stated as free(as on my paid tickets) to Business class lounge.
Cheers
Cheers