Originally Posted by
Flying Bosun
Greetings from Asia. I just secured an A-380 flight out of BKK in Y for X2 miles,early next year. On manage my trip tab i secured an upper aft seat as gold privilege,all good.
Then I happened to press the tab "purchase lounge access" and it shows NO free access!
My best guess is just an IT glitch and the system don't recognize member levels on reward flights.
Hopefully boarding card and a physically goldcard will be good to enter the escalator up to the ordinary lounge even after the New Year.