Reward flight in Y and no loungeaccess.
Greetings from Asia. I just secured an A-380 flight out of BKK in Y for X2 miles,early next year. On manage my trip tab i secured an upper aft seat as gold privilige,all good.
Then i happend to press the tab "purchase lounge access" and it shows NO free access!
My best guess is just an IT glitch and the system dont recognize memberlevels on reward flights.Hopefully bordingcard and a pysically goldcard will be good to enter the escalator up to the ordinary lounge even after the new year.
Cheers from the Flying Bosun