27th November 2017 5:30pm for flight VS400.

Don't get me wrong the upper cass experience when you factor in price (especially from LHR) may be one of the best ways to travel currently but if you advertise something you do actually need to do it.

Seemed like a big waste of my time collecting and then calling (I don't understand why I cannot do this online anyway) with all my details if they are not going to use it. I was indeed greated warmly but I thought they were supposed to great you by name hand you the pass and send you on your way like a VIP. Instead we were required to check in as normal at the (albeit very classy) desk.