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Old Nov 27, 2017 | 1:10 pm
  #3237  
bj2757
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Originally Posted by OKImready
I redeemed $100 of e-rewards currency for 2,400 Southwest Airline Rapid Reward Points....this was on Nov15, 2017....As of Nov 19th, 2017 they STILL are not showing up in my Southwest account....I have done this many times before, and the Points are usually in my Southwest account within a day or two...., when trying to contact e-rewards, I just get a generic e-mail response telling me of things to do if I cant log into my account (That is not the problem.).. I just want to know why my redemption is not showing up in my Southwest Rapid Rewards account...Anyone else having redemption issues lately?? No Way to contact e-rewards it seems ...just thru their website, I get a generic response or no reply....
I'm curious about the 2400 miles for $100 - I redeem $100 in my account as well as my wife's account every month - and I've never seen more than 2000 offered. And I agree - Southwest has not updated very quickly.
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