Originally Posted by eefor jfp

I like self-check-out at the supermarket if I only have a few items but find that the regular lanes are so much easier if I have a full grocery cart. In the same way, If the kiosks are fast and thus speed up my waiting time, I'm all for them. But I have found, as an earlier poster remarked, that there are so many hoops to jump through and questions to answer that it's easier for an agent to check my passport, tag my bags with a priority label, print my boarding pass and answer any miscellaneous questions I may have about the airport than using a kiosk only to be directed to an agent later for one of the above issues.

p.s. Pinniped beat me to it while I was writing this. everything he said!!

Originally Posted by bchandler02

Sam's Club actually has this - you scan items on your phone, click pay, and then exit the club. It works really well. (I do agree, others need to get this ASAP)