FlyerTalk Forums - View Single Post - Singapore Terminal 4 and lounge experiences

Nov 27, 2017, 5:50 am

#236

jackrussellterrier

Join Date: Feb 2010

Location: KMQ

Programs: JMB Diamond,NH Diamond, Marriott Lifetime Titanium Elite, IHG Royal Ambassador Spire,

Posts: 363

Quote:

Originally Posted by Alawyer

I wasn't surprised - witnessed the beginning of the fiasco with 3 re-timed flights that Friday afternoon. The laksa lady had a meltdown with the long queue and forgot everyone's orders. The salads were not replenished. And almost all the seats in the lounge were taken by the time I left on the CX712 to BKK at 1:30pm

I swore there was still 3 bottles of Moet when I left.

CX has to rethink their J check in strategy. There was a long queue with only 2 desks open - I just gave up and DIY printed up my boarding pass.

Been away from CX for a year now. Seems things haven't improved much. They did, as a DM, ask me why I wasn't flying them much anymore. Mentioned partly location, but also too many delays and a general downgrade in the product. Been very happy with NH and particularly JAL since. Not likely to go back on this form....

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