Originally Posted by
nlkm9
true--several years ago I was plat elite marriot and actually switched because the bistro concept pissed me off so bad--lol. I am crabby about very little, but when I spend 130 plus on a hotel room, my favorite thing is to grab a cup of brewed lobby coffee and read the paper--Im up very early and its a ritual for me--i stayed at a courtyard that had taken away the lobby coffee and I was supposed to wait on line and pay for a starbucks. not for me. I did wait on line and it it was busy, a long wait and I realized this was not for me-everyone has their deal breakers and for me that was it

Or when they cannot find someone to make the coffee... Have had that happen, too. I avoid CYs when possible.