Twice in the past two months I have called AT&T to sign up for service with the 10,000 AAdvanatge mile bonus. Each time it has required several calls just to get someone aware of this offer. All in all, it took at least 30 min. each time. Then I get a postcard saying there is a problem setting up my account. When I called today, they said I must go through the entire sign up process again. I give up!! It's just not worth it.