Originally Posted by
InTheAirGuy
Isn't it kind of appalling that this is a thing for premium seats that cost several thousands of dollars, which are the focus of much of the advertising and branding of Air Canada, that there seems to be little initiative to fix it, and even worse, most of us in here would expect them to do nothing about it other than hack-fixes by onboard staff?
Actually, I started this thread because I was pretty sure it was a mostly unreported widespread issue.
If AC doesn't know about it, or they think it's the occasional seat here and there, what would you expect them to do, other than alert maintenance that seat ABC on fin XYZ is defective?
Well, now AC knows, and the responses in this thread should make it very clear just how widespread it is.