Originally Posted by sweden05

It happened to me on YYZ-HND on Nov 12. Seat was flat when I first sat in it during boarding. SD tried resetting the seat using a code entry on the seat control screen. That didn’t work. Then she reset it with a manual switch under the seat, and it reinflated. 30 minutes into the flight I realized I could feel the hard base of the seat again.

Luckily I was able to move to another seat. It had been flagged inoperable on departure (due to being deflated on the previous flight!) but they learned inflight that maintenance had fixed the seat and not unflagged it correctly. Thank goodness, as I know some upgrades were declined during boarding.

I’m about to fly HND-YYZ. Fingers crossed.... sure sounds like there are a lot of issues. I can imagine a lot go unreported.