Looks like the agent used the wrong pall code or the gate agent didn’t honor/notice/use/clear per the code.
Originally Posted by
I 40
What is the priority for FC on a paid FC ticket doing a SDSB?
Today- Paid FC ticket, decided I wanted to leave later in the day. Online only showing SDSB (wonder how accurate this is, Delta, where I have the most experience doing this, usually incorrect).
Only the 3rd time I have done this. First 2 times there appeared to be no seats in FC and I flew coach. Interesting that I received a refund both times for the fare difference,( but still got double EQMs).
Today, I notice there are FC seats available, but they clear the upgrades first , then the standbys, so I clear into coach.
I asked the gate agent why they would upgrade someone over paid first (and then refund them the $s) , and he said that is how it is done.
If correct, seems like an odd business practice.