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Old Nov 19, 2017 | 1:53 pm
  #1  
claaaaaydavis
 
Join Date: Oct 2013
Posts: 150
Ticket / BP issue at gate after check-in

I had a really weird thing happen today.

I checked in on my flight from LAX-HNL using the app, showed up on the upgrade list, it didn't clear. The usual, if you will.

When I went to scan the mobile boarding pass at the gate it brought up a red screen with "passenger not found". They sent me to the gate and they said I had no ticket for the flight and didn't understand how I made it to the gate. They finally called the help desk and got it reissued, supposedly a schedule change had happened. I had accepted it on the website weeks ago. Has this happened to anyone before?
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