I have stayed at the Sheraton Sopot a number of times and always found the lounge to be excellent. Breakfast was also available to Platinum Members in the main restaurant. I do know that there has been a new GM at this hotel after the long standing GM moved to Amman. This could be down to new policies within the hotel. A new Marriott has just opened in the same town but I would have thought that this would have made the hotel try harder to keep the guests happy. It could also come down to the fact that it is now out of season for Sopot as most of the holiday activity ends in September, so this could simply be an attempt to reduce waste.