FlyerTalk Forums - View Single Post - Four Points by Sheraton Fort Lauderdale Airport/Cruise Port [Master Thread]
Thread: Four Points by Sheraton Fort Lauderdale Airport/Cruise Port [Master Thread]
View Single Post
Old Nov 16, 2017 | 1:30 am
  #40  
Starwood Lurker III
Company Representative - Starwood
 
Join Date: Jan 2011
Location: Guangzhou
Programs: SPG
Posts: 1,021
Originally Posted by cghall74
SPG Platinum here: I booked a stay about 2 weeks ago as I was flying in late and I thought I would try a new property. I checked in, the guy was friendly enough. Walked into my room, went into the bathroom, saw a small cockroach but didn't think too much of it as hey, it's Florida. Turned on the light next to the bathroom and about 8 larger roaches scattered. I noped out of there and went to the Westin.

Would not dream of staying here again.....
Hi cghall74,

Sorry to learn about your stay experience at the hotel.
If you could provide your reservation details to us via private mail here or by email below, we would like to document this issue and have the hotel management team to look into it.

Best Regards,

Christina Zhou
Social Media Specialist
Starwood Hotels & Resorts Worldwide

[email protected]
Starwood Lurker III is offline  
Reply