Originally Posted by
jonathanbak
So I called Delta, they then called KLM/Air France and were told that KLM/Air France systems don't update Medallion Status till 2018 with the new level. So until then Silver benefits still apply on KLM operated flights. Seems rather silly that they don't just make it automatic, couldn't be that hard to do for IT, could it?
Sounds like an answer to get you off the phone, I would HUCA until you get someone who knows what they are doing.