Originally Posted by
HKprince
Does anyone else think the service will suffer as a result of the new seat? Can't help but imagine it will be less personalized with cabin crew slipping canapes through the little service window and the 'room service' video call function allows them to be less proactive.
Also, as a privacy issue; isn't it a safety requirement for cabin crew to be able to see passengers? I know the current F has a camera in the cabin so that pax are in view. Does this mean they will be able to activate the camera from the video call function? That wouldn't be as private now would it...
Considering the original design idea for the suite was that people would call the galley with food orders, and that literally no one does so, I’d say crew will be along in person as usual
As for crew visibility, the requirement is access - the suites can be opened from the outside - otherwise EY would have had problems with their configs!