FlyerTalk Forums - View Single Post - New Gate Employee....the “Boarding Helper”
Old Nov 9, 2017, 3:25 pm
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RRDD
 
Join Date: Nov 2011
Location: Formerly at PIT, now planted near MSP.
Programs: No flights since April 2019 (Medical Issues). Lost all my status.
Posts: 1,483
New Gate Employee....the “Boarding Helper”

First for me today....DL was using a “Boarding Helper” to ensure ATL-PIT left on time. I boarded with Sky, but was sitting in the back due to my BE ticket; so I had a good view of the action.

As people would come on board, the young man would take their carryons and run them to the bin closest to their seats. No one had to “swim-upstream” after placing their bags behind their seats. He was also looking at tickets to discern seats and then run to that row to prep the already seated passengers to get up as their window seat partner was coming down the aisle.

I think he actually shaved 10 minutes off the boarding process.
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