FlyerTalk Forums - View Single Post - No more Al Mourjan access for upgrades with Qmiles/QCredits
Old Nov 7, 17, 8:15 pm
  #21  
JC880
 
Join Date: Jul 2017
Programs: QR Plat
Posts: 81
Originally Posted by Dr. HFH View Post
So, I'm wondering about a few things.

1. What if you get your QPoint upgrade in advance, on the phone. Then it's not an Upgrade on Departure, is it.

2. QRPC Gold member purchases a Y ticket then upgrades, the example given upthread. S/he is admitted to the "Business class lounge." That's not AM, right?
Checked with QR as I have an upgraded flight in the next days (I used Qmiles). Advanced upgrades will still have Al Mourjan access.

QRPC Reply:

We understand your concern about lounge access.

However, as per new enhancement, if you avail upgrade on departure option by redeeming Qmiles/Qcredits, you may access the lounge as per your original class of booking but you are entitle to access lounge as per your privilege club tier and eligibility.

If your booking is upgraded in advance by redeeming Qmiles or Qcredits by contacting via email or on phone, you may avail the benefits as per the changed class of booking (Business or First).


Seems like QR have their own definition of enhancements..
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