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Old Nov 5, 2017, 7:21 pm
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PTravel
FlyerTalk Evangelist
 
Join Date: Mar 2004
Location: Newport Beach, California, USA
Posts: 36,062
Why can't I use my travel funds?

I'm trying to book a flight around Thanksgiving. I have funds from a cancelled flight in August (expiring 2018), but I get this message:

Maximum number of Travel Funds reached or Travel Fund not applicable.

We can only apply Travel Funds to your airfare. Please enter your credit card information.

My credit card information is entered. What's going on? I'm trying to call, but there's a one hour wait.
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