FlyerTalk Forums - View Single Post - Global Entry / NEXUS Citizenship Update Procedure
Old Nov 2, 2017, 4:44 pm
  #18  
GUWonder
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Originally Posted by seawolf
Be aware that the fax instructions provided by Newbie2FT was from the FT NEXUS thread and not official instructions. It is also for a different set of circumstances as it was for updating NEXUS profile with new passport#/expiry date from a new passport issued by the same country as the expired passport.

Published policy indicate updates to citizenship document (eg new nationality) requires a visit to NEXUS enrollment centre. It is very likely they want to see the original document associated with a change of nationality instead of a fax.

You may want to give the numbers on this page a call to confirm.
Going in with originals is the way to go.

The KTN field number used previously in anticipation of PreCheck remains useful until the status in the TTP expires or is revoked/denied.
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