Originally Posted by
MaldivesFreak
... Mention politely that this is a service which they have implemented and advertised and that all parties involved will be on the phone to their lawyers/small claims court/fair trade association or whatever is applicable for your location if things go wrong and points and accounts are arbitrarily deleted and closed.
By "this", do you mean pooling, voiceprints, or accepting phone calls before pooling?
The idea of calling in advance seems like a good one. The idea of mentioning small claims court in this context does not.