BOM-SIN-BOM flights on AI
Hi there,
Just flew BOM-SIN and SIN-BOM on AI in J class. Outbound was very good
experience. The purser was genuinely interested in offering good service.
Made sure everyone was called by their name and provided real
good service.
Return crew was total garbage ! No amenity kit provided (is that normal
for a 7:30 PM departure ?), Was incorrectly explaining the menu (No
menu cards ?), Skipped many customers for hot towels including me etc. etc.
No finesse in their service..
Hard product is nice with full flat seats...Entertainment was not that
great.. Price was much better compared to SQ..
F.A.