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Thread: lounge in Melbourne not code-shared?
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Old Oct 26, 2017 | 7:34 pm
  #34  
Dave Noble
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Originally Posted by Blackcloud
Either poor wording by Qantas or incorrect interpretation by the EK lounge staff but I have seen QF passengers denied access, AKL and SYD, with the reason being that the QF/EK partnership not including the flight (in the AKL case it was an FJ codeshare to NAN so I assume that was completely legitimate) SYD was to HND so similar to the reported cases in MEL.
From speaking to Qantas customer service, I believe that the issue is with Emirates's lounge agents putting additional rules in place that are not actual rules

I have seen the agents using the codeshare rule , but I am fairly sure that the Qantas website is correct and that the lounge agents are incorrect
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